Marketing trends data related to Application Service Providers, preferably UK

Search

January 6th, 2009 - ccbilllog.com - edit

Issues and trends in ASP marketplace (ideally UK, but US data valuable too!) Purpose: I want to add an approx 1 or 2 page summary of marketing related data, including predictions and trends in the market. This is for an internal business plan for a start up co. in UK. The info needs to show sources whenever possible, but I wouldn't want to ignore useful/interesting data or viewpoints just because we can't track source. Task: You just need to provide links to data/articles/whatever as a minimum, with a summary of what the links goes to. However, I would prefer a cut/pasted basic summary if possible that I can then rewrite/tidy up. Our business provides an Internet/Intranet based 'on demand' application, incorporating Content Management, Media Management, Customer Relationship Management, Reporting, Personal Information Manager, and so on. Therefore, the scope could include trends/issues related to any of these modules and ALSO the whole ASP (Application Service Provider) market. IDEALLY, I'd like some UK based data, but we could derive valuable use from US data too, particularly around trends and identified strengths ands weaknesses of ASP's. Don't not take on the task just because you can't fund lots of UKspecific data. It may not be there, so we can use US if we have to. Any queries, please ask to avoid wasting your own time unnecessarily. Thank you :-)

Dear Coachinglab, Thank you for accepting my findings as the official answer. I am reposting the information below as requested. Best regards, Bobbie7 ============ General/U.S. ============ ?The ASP market is growing steadily and more software vendors plan to transition to the Software-as-a-Service model to deliver products to their end users. As published in a recent issue of Network World, IDC expects the ASP market to more than double from $1.6 billion in 2003 to $3.5 billion by 2008. "The ASP market is experiencing a revival as many developers add or shift to a hosted software model," said Ben Pring, principle analyst, Gartner. "ASPs need a stable infrastructure on which they can build their business. However, building out an infrastructure is not a viable option for most. ASPs need to focus on their own software development and outsource the infrastructure to a trusted hosting provider." Rackspace: Sept. 20, 2004 http://www.rackspace.com/aboutus/listings.php?hidelistings=1&detail=1175 ========================================== ?You don't hear many people talking about ASPs, or application service providers, except in the past tense. Plenty of those ASPs bloomed and wilted with the dot-com boom and bust, but what those vendors did?provide applications on demand?is alive and well and poised for a rebound. This time, though, you might want to call it business process outsourcing, and you might want to call its vendors business service providers.? ?IDC said the worldwide market for offshore IT services will grow from nearly $7 billion in 2003 to $17 billion by 2008. Most offshore spending by U.S. companies will be on applications, particularly custom application development, application management and systems integration, IDC reports." The Channel Insider: October 25, 2004 http://www.thechannelinsider.com/article2/0,1759,1684331,00.asp ========================================== ?The market for on-demand application services is projected to grow from $425 million in 2002 to $2.6 billion in 2007, which represents a compound annual growth rate of 44 percent, according to a May 2003 IDC report. IDC doesn't project how much of that growth will be domestic, but the U.S. and Canada have taken a clear lead in the software services race worldwide, and have an excellent opportunity to develop the leading products and companies in the sector.? ASP News Catch the 'Onshoring' Wave: April 23, 2004 http://www.aspnews.com/trends/article.php/3344651 ========================================== ?By 2002/2003, the ASP market seemed all but dead, with a whopping 90 percent failure rate, according to industry analysts.? ?Despite the doom, a handful of players survived, because the basic software-as-service concept was viable despite poor execution. Pioneering pure-play vendors such as USinternetworking (USI), Corio, BlueStar Solutions, and Surebridge retrenched quietly as a number of mergers and acquisitions helped reshape the market, according to Gartner.? ?The pure-plays, however, aren't alone in this market. There is a second-wave of ASPs represented by vendors who deliver software over the Internet, or net-native service providers, such as Salesforce.com, NetSuite and Salesnet to name a few.? ?Rounding out the ASP industry are independent software vendors (ISVs), such as Oracle, PeopleSoft and SAP which have had their fits and starts in this market. "In the past, ISV hosted applications was done more as an obligation of doing business. Today, it's a growing piece of their business," said Jeffrey Kaplan, managing director at ThinkStrategies?. ?With significant market activity over the past 12 months, IDC's Konary said the growing interest in the ASP market cannot be ignored. Currently, software revenue derived from ASP delivery accounts for three-to-five percent of all software revenue.? (. . .) "With most organizations spending 75-to-80% of software costs on software maintenance, savvy CIOs are looking for ways to off-load such expenditures and find business value," he said. This, in addition to budget pressures, is forcing CIOs to seek alternative approaches.? ?Lance Travis, vice president of outsourcing strategies at AMR Research, said today's ASP market targets midrange organizations, where application requirements are less complex and companies lack the internal IT application integration experience.? ASPs Still Alive and Kicking: January 30, 2004 http://www.aspnews.com/trends/article.php/3306221 ========================================== Coming in 2005 Asp News http://www.aspnews.com/analysis/article.php/3466121 ========================================== ?IDC predicts that worldwide spending on ASP services will continue to increase at a healthy rate from just under $1 billion in 2000 to $23 billion in 2005,? said Karen Moser, market analyst, ASP and Internet Services Research at IDC. ? Press Release: 2001 http://www.atomz.com/news/releases/2001/pr_2001-09-17.htm ========================================== Snapshot of Growth ?ASPs continue to be a snapshot of growth. The U.S. ASP market hit US$1.8 billion in 2002, representing a 49 percent growth over last year, according to IDC, a research firm in Framingham, Massachusetts. While the market grew, growth of individual providers varied widely, with some showing flat or negative growth over 2001, others in the mid-double digit, and some - particularly Web-native providers - enjoying double-digit growth, says Jessica Goepfert, program manager for IDC's AppSourcing Services Research division, which covers applications, software and service and Web service.? ?For 2003, Goepfert sees no "killer app" emerging - only continued focus on Web-native ASPs, and a strengthening of CRM. She also expects more "healthy" consolidation, mostly through mergers and acquisitions and not bankruptcies. Companies will increase their BPO offerings with more consulting or partnering with others to provide that service.? ASP Outsourcing Trends for 2003: ?Eighty percent of 65 large global firms surveyed said they plan to either outsource the same or more in the next three years, adding to a US$1.8 billion industry? ASPs Face a Changing Market Evolution, Consolidation Shape 2003 - and Beyond Publish Date: January 2003 http://www.outsourcing-information-technology.com/asp.html ========================================== Value creation from IS Integration: From ASP to Web Services? ?An ASP manages and delivers application capabilities to multiple entities from data centres across a wide area network (WAN)?. ASP Industry Consortium Early predictions ? ASP Market $24 Billion by 2005 IDC, 2001 $18 Billion by 2005 Gartner Group, 2001 $23 Billion by 2003 Forrester, 2000 $22.7 Billion by 2003 DataQuest, 2000 $19.2 Billion by 2003 Yankee Group, 2000 http://www.nottingham.ac.uk/cesr/Sem3WCurrie.ppt ========================================== What Exactly is Software as a Service? Mar 2003 http://www.idc.com/getdoc.jsp?containerId=VWP000157 ========================================== ?In 2003, customers spent over $3.0 billion worldwide on software as a service IDC expects this customer spending to grow at a 25% five-year compound annual growth rate (CAGR), reaching $9.1 billion in 2008 .? http://download.microsoft.com/documents/uk/partner/events/presentations/downloads/2004-12-01/market-software-service-hosting.ppt ========================================== Software as a service: Changing the paradigm in the software industry ?The software as a service opportunity is projected to expand from a $2.3 billion market as of 2003 to a $7.2 billion market by 2008. The IDC forecast below breaks out this data by delivery model Figure 8: page 14 US Software as a Service Spending Forecast 2003-2008 (in millions) 003 2004 2005 2006 2007 2008 ?03-?08 CAGR SaaS Spending 2003: $2,296 2004: $3,028 2005: $3,879 2006: $4,845 2007: $5,972 2008: $7,177 ?03-?08 CAGR 25.6% SIIA and Tripletree Industry Analysis Series August: 2004 34 pages http://www.triple-tree.com/research/saas_aug04.pdf ========================================== ?In 2002, customers spent over $2.3 billion worldwide on the SaaS market. IDC expects this customer spending to grow at a 28% 5-year CAGR, reaching $8.0 billion in 2007. This growth has been fueled in part by customer demand for low-cost, rapidly implemented solutions to their business process problems. In addition, vendor offerings have matured.? http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=105&STORY=/www/story/03-31-2003/0001916648 ========================================== Application Services Healthy and Growing ?IDC's Worldwide and U.S. Application Management Services Forecast and Analysis, 2003-2007 and Worldwide and U.S. Software as a Service Market Analysis and Forecast, 2003-2007: Beyond ASP) paint a positive picture for the next five years. Driving that growth and presenting new opportunities are technologies such as Web services and business models such as subscription pricing for software, IDC reports.? ?SaaS vendors are those companies that offer either their own software or a partner's software as a hosted service. According to IDC, in 2002, the SasS market represented $2.3 billion worldwide. The Framingham, Mass.-based market research firm expects that spending to grow at a 28-percent five-year compound annual growth rate (CAGR) and reach $8.0 billion in 2007.? "This growth will come from midmarket companies or divisions of large organizations that are looking to focus on their core competencies and reduce the cost of running applications," said Amy Mizoras, program manager for IDC's AppSourcing research program.? ?Growth projections for the U.S. market are slightly less than the worldwide forecast. The biggest growth is expected to come in the Asia/Pacific region, which IDC said will enjoy a 45-percent CAGR.? ?In the larger application management services industry, revenue was about $12 billion in 2002. IDC predicts the five-year CAGR worldwide will be 10.7 percent, reaching more than $20 billion by 2007. In the U.S., growth will be a bit more modest, increasing at an eight percent CAGR (reaching 10.6 billion by 2007). As with SaaS, the biggest growth, IDC forecasts, will come in the Asia/Pacific region.? Internet News: April 3, 2003 http://www.internetnews.com/xSP/article.php/2175461 ========================================== Delivering Software as a Service: Profiles of More than 65 ASPs Analysts: Amy Mizoras, Jessica Goepfert, and Karen Moser 136 pages http://www.gocompany.net/doc/JUN01_OS_DELSOFTWAREASSERVICE.PDF ========================================== ?According to RightNow CEO Greg Gianforte , ?the on-demand model, the ASP model, is a disruptive innovation that will replace traditional enterprise software in 5 to 7 years. We continually see the barriers to corporations deploying mission critical applications on a hosted basis falling away." ASP News The Second Coming of ASPs: May 5, 2004 http://www.aspnews.com/strategies/asp_basics/article.php/11299_3349851_1 ========================================== ASP News provides a list of companies that, in the view of ASPnews, are the world's 25 leading service providers. For inclusion, companies must meet the following criteria: Have the provision of network-based applications and/or services as their core business Have a substantial and active end-user customer base for those services Be able to demonstrate proven revenue streams Be innovators in the online delivery of software-based services Be recognized as a leader by others within the industry February ASPnews Top 50: February 3, 2005 See the full list here: http://www.aspnews.com/top50/article.php/11307_3415691_2 ========================================== ?The ASP moniker may be yesterday's buzzword, but the on-demand delivery model lives on -- with struggling software segments such as CM (content management) ripe for its promise of reduced complexity and costs. Past fears about the financial viability of the hosted model have largely faded, due in part to the success of on-demand software services companies such as Salesforce.com. Illustrating this hosted model rebound, research company IDC predicts on-demand application services will grow from $425 million in 2002 to $2.6 billion in 2007.? http://lcpg.itmanagersjournal.com/print.pl?sid=04/10/25/1541203 ============= UK and Europe ============= ?With the European ASP market expected to be worth 5 billion by 2004, Aspective is uniquely placed to take advantage of this growing market. Launched in January 2000, Aspective is the first European Application Service Provider (ASP) to deliver integrated front office and e-Commerce services. It provides companies with secure and managed Internet access to e-commerce and customer relationship management systems for a fixed monthly fee. It is also the first wireless ASP (W.ASP) to allow customers to access information and business applications from Internet-enabled mobile phones and PDAs as well as from normal desktop PCs, and remote laptops.? Anderson Harvy Case Studies http://www.andersonharvy.com/crm_case2.html ========================================== Evaluating The Application Service Provider (ASP) Business Model: The Challenge of Integration The paper evaluates the application service provider (ASP) business model. See page1 ASP market by major geographic region 1999-2004 Proceedings of the 35th Hawaii International Conference on System Sciences ? 2002 9 pages http://csdl.computer.org/comp/proceedings/hicss/2002/1435/08/14350235.pdf ========================================== NetSuite breaks into UK ASP market Former NetLedger aims to capture the small business market through UK resellers Vnunet: 20 Oct 2003 http://www.crn.vnunet.com/news/1144647 ========================================== Predictions from research group IDC that the European application service provider market will be worth $5.8bn ( 4,083m) by 2005, have prompted surprise from other industry experts. IDC claims the European ASP market underwent "rapid formation" in 2000, and will grow annually at 128% until 2005 despite the general consensus that the ASP model has been slow to take off. Slavid said the growth rate predicted by IDC was too steep to be feasible. "Nearly $6bn in Europe probably means $2 bn in the UK," he said. With the UK ASP market currently worth $200m, around 140m, it means the market would have to grow 10 times in three-and-a-half years. "To get to that sort of growth rate, something very dramatic has to happen," said Slavid. Computer Weekly: 30 May 2001 http://www.computerweekly.com/Article102429.htm ========================================== Market report brochure http://www.hieurope.com/pubs/ASP_Services_brochure.pdf ==========================================

Dear Coachinglab, Please review the information below and if my findings meet your needs I will be delighted to post it as the official answer to your question. Thank you, Bobbie7 Google Answers Researcher ?The ASP market is growing steadily and more software vendors plan to transition to the Software-as-a-Service model to deliver products to their end users. As published in a recent issue of Network World, IDC expects the ASP market to more than double from $1.6 billion in 2003 to $3.5 billion by 2008. "The ASP market is experiencing a revival as many developers add or shift to a hosted software model," said Ben Pring, principle analyst, Gartner. "ASPs need a stable infrastructure on which they can build their business. However, building out an infrastructure is not a viable option for most. ASPs need to focus on their own software development and outsource the infrastructure to a trusted hosting provider." Rackspace: Sept. 20, 2004 http://www.rackspace.com/aboutus/listings.php?hidelistings=1&detail=1175 ========================================== ?You don't hear many people talking about ASPs, or application service providers, except in the past tense. Plenty of those ASPs bloomed and wilted with the dot-com boom and bust, but what those vendors did?provide applications on demand?is alive and well and poised for a rebound. This time, though, you might want to call it business process outsourcing, and you might want to call its vendors business service providers.? ?IDC said the worldwide market for offshore IT services will grow from nearly $7 billion in 2003 to $17 billion by 2008. Most offshore spending by U.S. companies will be on applications, particularly custom application development, application management and systems integration, IDC reports." The Channel Insider: October 25, 2004 http://www.thechannelinsider.com/article2/0,1759,1684331,00.asp ========================================== ?The market for on-demand application services is projected to grow from $425 million in 2002 to $2.6 billion in 2007, which represents a compound annual growth rate of 44 percent, according to a May 2003 IDC report. IDC doesn't project how much of that growth will be domestic, but the U.S. and Canada have taken a clear lead in the software services race worldwide, and have an excellent opportunity to develop the leading products and companies in the sector.? ASP News Catch the 'Onshoring' Wave: April 23, 2004 http://www.aspnews.com/trends/article.php/3344651 ========================================== ?By 2002/2003, the ASP market seemed all but dead, with a whopping 90 percent failure rate, according to industry analysts.? ?Despite the doom, a handful of players survived, because the basic software-as-service concept was viable despite poor execution. Pioneering pure-play vendors such as USinternetworking (USI), Corio, BlueStar Solutions, and Surebridge retrenched quietly as a number of mergers and acquisitions helped reshape the market, according to Gartner.? ?The pure-plays, however, aren't alone in this market. There is a second-wave of ASPs represented by vendors who deliver software over the Internet, or net-native service providers, such as Salesforce.com, NetSuite and Salesnet to name a few.? ?Rounding out the ASP industry are independent software vendors (ISVs), such as Oracle, PeopleSoft and SAP which have had their fits and starts in this market. "In the past, ISV hosted applications was done more as an obligation of doing business. Today, it's a growing piece of their business," said Jeffrey Kaplan, managing director at ThinkStrategies?. ?With significant market activity over the past 12 months, IDC's Konary said the growing interest in the ASP market cannot be ignored. Currently, software revenue derived from ASP delivery accounts for three-to-five percent of all software revenue.? (. . .) "With most organizations spending 75-to-80% of software costs on software maintenance, savvy CIOs are looking for ways to off-load such expenditures and find business value," he said. This, in addition to budget pressures, is forcing CIOs to seek alternative approaches.? ?Lance Travis, vice president of outsourcing strategies at AMR Research, said today's ASP market targets midrange organizations, where application requirements are less complex and companies lack the internal IT application integration experience.? ASPs Still Alive and Kicking: January 30, 2004 http://www.aspnews.com/trends/article.php/3306221 ========================================== Coming in 2005 Asp News http://www.aspnews.com/analysis/article.php/3466121 ========================================== ?IDC predicts that worldwide spending on ASP services will continue to increase at a healthy rate from just under $1 billion in 2000 to $23 billion in 2005,? said Karen Moser, market analyst, ASP and Internet Services Research at IDC. ? Press Release: 2001 http://www.atomz.com/news/releases/2001/pr_2001-09-17.htm ========================================== Snapshot of Growth ?ASPs continue to be a snapshot of growth. The U.S. ASP market hit US$1.8 billion in 2002, representing a 49 percent growth over last year, according to IDC, a research firm in Framingham, Massachusetts. While the market grew, growth of individual providers varied widely, with some showing flat or negative growth over 2001, others in the mid-double digit, and some - particularly Web-native providers - enjoying double-digit growth, says Jessica Goepfert, program manager for IDC's AppSourcing Services Research division, which covers applications, software and service and Web service.? ?For 2003, Goepfert sees no "killer app" emerging - only continued focus on Web-native ASPs, and a strengthening of CRM. She also expects more "healthy" consolidation, mostly through mergers and acquisitions and not bankruptcies. Companies will increase their BPO offerings with more consulting or partnering with others to provide that service.? ASP Outsourcing Trends for 2003: ?Eighty percent of 65 large global firms surveyed said they plan to either outsource the same or more in the next three years, adding to a US$1.8 billion industry? ASPs Face a Changing Market Evolution, Consolidation Shape 2003 - and Beyond Publish Date: January 2003 http://www.outsourcing-information-technology.com/asp.html ========================================== NetSuite breaks into UK ASP market Former NetLedger aims to capture the small business market through UK resellers Vnunet: 20 Oct 2003 http://www.crn.vnunet.com/news/1144647 ========================================== Market report http://www.hieurope.com/pubs/ASP_Services_brochure.pdf ========================================== Predictions from research group IDC that the European application service provider market will be worth $5.8bn ( 4,083m) by 2005, have prompted surprise from other industry experts. IDC claims the European ASP market underwent "rapid formation" in 2000, and will grow annually at 128% until 2005 despite the general consensus that the ASP model has been slow to take off. Slavid said the growth rate predicted by IDC was too steep to be feasible. "Nearly $6bn in Europe probably means $2 bn in the UK," he said. With the UK ASP market currently worth $200m, around 140m, it means the market would have to grow 10 times in three-and-a-half years. "To get to that sort of growth rate, something very dramatic has to happen," said Slavid. Computer Weekly: 30 May 2001 http://www.computerweekly.com/Article102429.htm ========================================== Value creation from IS Integration: From ASP to Web Services? ?An ASP manages and delivers application capabilities to multiple entities from data centres across a wide area network (WAN)?. ASP Industry Consortium Early predictions ? ASP Market $24 Billion by 2005 IDC, 2001 $18 Billion by 2005 Gartner Group, 2001 $23 Billion by 2003 Forrester, 2000 $22.7 Billion by 2003 DataQuest, 2000 $19.2 Billion by 2003 Yankee Group, 2000 http://www.nottingham.ac.uk/cesr/Sem3WCurrie.ppt ========================================== What Exactly is Software as a Service? Mar 2003 http://www.idc.com/getdoc.jsp?containerId=VWP000157 ========================================== ?In 2003, customers spent over $3.0 billion worldwide on software as a service IDC expects this customer spending to grow at a 25% five-year compound annual growth rate (CAGR), reaching $9.1 billion in 2008 .? http://download.microsoft.com/documents/uk/partner/events/presentations/downloads/2004-12-01/market-software-service-hosting.ppt ========================================== Software as a service: Changing the paradigm in the software industry ?The software as a service opportunity is projected to expand from a $2.3 billion market as of 2003 to a $7.2 billion market by 2008. The IDC forecast below breaks out this data by delivery model Figure 8: page 14 US Software as a Service Spending Forecast 2003-2008 (in millions) 003 2004 2005 2006 2007 2008 ?03-?08 CAGR SaaS Spending 2003: $2,296 2004: $3,028 2005: $3,879 2006: $4,845 2007: $5,972 2008: $7,177 ?03-?08 CAGR 25.6% SIIA and Tripletree Industry Analysis Series August: 2004 34 pages http://www.triple-tree.com/research/saas_aug04.pdf ========================================== ?In 2002, customers spent over $2.3 billion worldwide on the SaaS market. IDC expects this customer spending to grow at a 28% 5-year CAGR, reaching $8.0 billion in 2007. This growth has been fueled in part by customer demand for low-cost, rapidly implemented solutions to their business process problems. In addition, vendor offerings have matured.? http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=105&STORY=/www/story/03-31-2003/0001916648 ========================================== Application Services Healthy and Growing ?IDC's Worldwide and U.S. Application Management Services Forecast and Analysis, 2003-2007 and Worldwide and U.S. Software as a Service Market Analysis and Forecast, 2003-2007: Beyond ASP) paint a positive picture for the next five years. Driving that growth and presenting new opportunities are technologies such as Web services and business models such as subscription pricing for software, IDC reports.? ?SaaS vendors are those companies that offer either their own software or a partner's software as a hosted service. According to IDC, in 2002, the SasS market represented $2.3 billion worldwide. The Framingham, Mass.-based market research firm expects that spending to grow at a 28-percent five-year compound annual growth rate (CAGR) and reach $8.0 billion in 2007.? "This growth will come from midmarket companies or divisions of large organizations that are looking to focus on their core competencies and reduce the cost of running applications," said Amy Mizoras, program manager for IDC's AppSourcing research program.? ?Growth projections for the U.S. market are slightly less than the worldwide forecast. The biggest growth is expected to come in the Asia/Pacific region, which IDC said will enjoy a 45-percent CAGR.? ?In the larger application management services industry, revenue was about $12 billion in 2002. IDC predicts the five-year CAGR worldwide will be 10.7 percent, reaching more than $20 billion by 2007. In the U.S., growth will be a bit more modest, increasing at an eight percent CAGR (reaching 10.6 billion by 2007). As with SaaS, the biggest growth, IDC forecasts, will come in the Asia/Pacific region.? Internet News: April 3, 2003 http://www.internetnews.com/xSP/article.php/2175461 ========================================== Delivering Software as a Service: Profiles of More than 65 ASPs Analysts: Amy Mizoras, Jessica Goepfert, and Karen Moser 136 pages http://www.gocompany.net/doc/JUN01_OS_DELSOFTWAREASSERVICE.PDF ========================================== ?According to RightNow CEO Greg Gianforte , ?the on-demand model, the ASP model, is a disruptive innovation that will replace traditional enterprise software in 5 to 7 years. We continually see the barriers to corporations deploying mission critical applications on a hosted basis falling away." ASP News The Second Coming of ASPs: May 5, 2004 http://www.aspnews.com/strategies/asp_basics/article.php/11299_3349851_1 ========================================== ASP News provides a list of companies that, in the view of ASPnews, are the world's 25 leading service providers. For inclusion, companies must meet the following criteria: Have the provision of network-based applications and/or services as their core business Have a substantial and active end-user customer base for those services Be able to demonstrate proven revenue streams Be innovators in the online delivery of software-based services Be recognized as a leader by others within the industry February ASPnews Top 50: February 3, 2005 See the full list here: http://www.aspnews.com/top50/article.php/11307_3415691_2 ========================================== ?With the European ASP market expected to be worth 5 billion by 2004, Aspective is uniquely placed to take advantage of this growing market. Launched in January 2000, Aspective is the first European Application Service Provider (ASP) to deliver integrated front office and e-Commerce services. It provides companies with secure and managed Internet access to e-commerce and customer relationship management systems for a fixed monthly fee. It is also the first wireless ASP (W.ASP) to allow customers to access information and business applications from Internet-enabled mobile phones and PDAs as well as from normal desktop PCs, and remote laptops.? Anderson Harvy Case Studies http://www.andersonharvy.com/crm_case2.html ========================================== Evaluating The Application Service Provider (ASP) Business Model: The Challenge of Integration The paper evaluates the application service provider (ASP) business model. See page1 ASP market by major geographic region 1999-2004 Proceedings of the 35th Hawaii International Conference on System Sciences ? 2002 http://csdl.computer.org/comp/proceedings/hicss/2002/1435/08/14350235.pdf ========================================== ?The ASP moniker may be yesterday's buzzword, but the on-demand delivery model lives on -- with struggling software segments such as CM (content management) ripe for its promise of reduced complexity and costs. Past fears about the financial viability of the hosted model have largely faded, due in part to the success of on-demand software services companies such as Salesforce.com. Illustrating this hosted model rebound, research company IDC predicts on-demand application services will grow from $425 million in 2002 to $2.6 billion in 2007.? http://lcpg.itmanagersjournal.com/print.pl?sid=04/10/25/1541203 ==========================================

Yes, that's great. I'd really appreciate a simple sorting into general/US based stuff and specific UK reference stuff, if possible. Please then post it as an answer. Thank you. I'm very grateful for your work and searching skills :-) Dave

Thank you Bobbie7. This is the first time I have used the service and I'm very grateful for your work and searching skills :-) I will definately be back with many further queries.

Dear Dave, Thank you for the kind words and five star rating! I'm glad that you're pleased with my research. Sincerely, Bobbie7

Coachinglab, I posted my findings in the comment box for you to review. I look forward to your comments. Thanks, Bobbie7

#If you have any other info about this subject , Please add it free.#

ccbilllog

welcome to my space

Categories

Archives

Search

Links

Marketing trends data related to Application Service Providers, preferably UK